In no way I repeat in no way will I select American Airways. All over again.Thoroughly unprofessional staff members from the ticket agent to flight attendants. Many of the jokes I've heard about it becoming a †cattle hauler †airline is unfortunately genuine in my current knowledge.really unhappy.
I just wanted to state that my expertise with this flight and American Airlines workforce was the worst I've ever had using an airline. The trip to LAX from TPA was Alright besides flight attendants don’t smile or act like they like their Positions anymore. The return flight was a nightmare. It started whenever we obtained an electronic mail the morning of our flight stating that we necessary to improve our seats which were Formerly chosen. We did just that & checked in on the internet. Once we obtained towards the airport our boarding passes nonetheless had the old seats which we had to alter on the luggage check in counter (yet again staff weren't helpful at all).
– Flip your strategy and to not handle The client like Dust. Understand that they are your ‘bread and butter’ and with no them you wouldn’t be in Procedure in the least.
I used to be overcharged for a third bit of luggage on a world vacation USA to Uruguay. I've tried out using the website electronic mail to test to obtain a refund; no response.
I flew from Orlando to Dallas to Las Vegas yesterday and when I received house and unpacked, I found amongst my merchandise was missing from one of my checked bags.It had been a shaving package which was inside a zippered pocket on the outside of the bag. I identified as client service in Las Vegas and was advised there's nothing they might do.
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I named AA this early morning and I used to be notified they uncovered the vehicle seat in NYC. It will likely be leaving NYC this afternoon and we be at my house sometime right now or tomorrow.
I'm sorry to claim that our expertise in the AA counter in Newark was a lot less than stellar – Of The 2 customer service reps within the counter assisting passengers checking in, one dedicated her time to ONLY Top notch travellers, and the other woman looked as if it would do as minor as you possibly can – as well hectic stressing about what Everybody else was doing – all other than what she can be undertaking! As the line grew for a longer time, the much less interested she became, and her Mindset was horrific – It took us significantly less time and energy to get for the Airport than it did standing in line to examine in! (more than one hour with only four people in front of us). By the point we stepped up into the counter – a fresh agent bought on board – we had to “quiet ourselves down†– it is possible to imagine how one other forty or so folks began to come to feel behind us! As you frequently strive to inform us, you “treatment†concerning the passenger, which personal could use a little Frame of mind adjustment – or uncover her An additional place!
Just composing to Enable you already know inspite of The issue in getting to my destination on March two, 2016, as well as disappointment I had While using the scheduling from you, I used to be very happy with the employees at resource Charlotte, North Carolina. All of that I arrived in contact with ended up most helpful and kind.
When checking in at IAH, the personnel behind the AA desk have been all chatting and talking about family vacation. They appear annoyed that we experienced countless bags. The additional work was acquiring of their way. This was not the best way I predicted to begin my journey.
Until eventually I'd the chance to get Tracy Paul to the cellular phone I could have an understanding of her and he or she was pretty well
The entire reverse is your employee Liibide (sorry I didn’t get the spelling of his title). I hesitate to contact him a Client Service Rep. He did help me with some problems I had on my outgoing flight but generally was of no help in any way with my return flight.
According to this knowledge I can only conclude that this exercise appears to generally be business as common for American Airways, Specially after witnessing signals about not taking away cots from designated regions. How can a firm justify acquiring about 50 adults slumber on cots within an airplane terminal? This should be a concern for the Fire Marshals!
I still left LGA August 26, 2015 and have my baggage declare ticket but need a duplicate of my airlinet ticket simply because I arrived dwelling to seek out my jewellery and purse have been lacking from my luggage – I have submitted a declare bu they want a replica of my ticket and I can’t obtain it – can u mail me a replica of it or notify me how I can find it — every little thing else was in tact very little disturbed except this stuff and purse was laying of leading and jewellery was in side pocket